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Term and Conditions of Purchase
These Terms apply to all of your purchases from EDCOR and encompass the entire agreement between you and EDCOR.

These Terms and Conditions of Purchase (these “Terms” or “Terms of Purchase”) are entered into by and between you and EDCOR Electronics Corporation, a New Mexico corporation (“EDCOR,” “we” or “us”). Your access to and general use of www.edcorusa.com (the “Website”) and your purchase of any products from EDCOR are subject to and governed by these Terms, which incorporate the separately posted Privacy Policy (as amended) and Website Terms of Use (as amended), as well as any modifications to these Terms issued by us, and all applicable laws and regulations other than as specifically provided in any separate formal purchase agreement between you and us.

These Terms apply to all of your purchases from EDCOR and encompass the entire agreement between you and EDCOR. These Terms supersede all previous understandings and agreements, whether oral or written, between you and EDCOR and may NOT be altered, supplemented, or amended by you through the use of any other document(s). Any attempt to alter, supplement, or amend these Terms or to enter an order for product(s) subject to additional or altered terms and conditions will be null and void, unless otherwise agreed to in a written agreement signed by both you and EDCOR.

By making a purchase from EDCOR, you agree to comply with the Terms and applicable laws and regulations in connection with your use and purchases from EDCOR. Please read these Terms, the Terms and Conditions of Use, and the Privacy Policy so that you understand our policies. If you do not agree with these Terms, the Terms and Conditions of Use, or the Privacy Policy, please do not use this site or purchase from EDCOR.

EDCOR shall have the legal right at any time, without prior notice, and at our sole discretion, to revise these Terms or impose new terms and conditions with respect to access to or use of the Website and/or purchases made from EDCOR. Such revisions and additions shall be effective immediately upon notice thereof, which may be given by any means, including but not limited to posting the revised or additional terms and conditions on the Websites. You should check these Terms periodically for any modifications or revisions. Continued use of the Website after we post changes to these Terms constitutes your acceptance of the changes.

Return/Refund Policy
EDCOR is not responsible for the current currency exchange rate.

  1. Custom Products: No refunds, returns or exchanges are permitted. All sales are final.
  2. Products:
    1. If you are dissatisfied for any reason with any Product you may return the Product to EDCOR within thirty (30) days after the Product is shipped to you, and receive a refund of the purchase price of the Product. You will be responsible for any shipping and other costs associated in returning the Product to EDCOR.
    2. If a Product is defective and was not damaged after delivery to you, you may return the Product to EDCOR within ninety (60) days after the Product is shipped to you, and receive a refund of the purchase price of the Product. If you receive a defective Product, you should call EDCOR customer service at (575)887-6790 and inform EDCOR of the defect. EDCOR will then send you a shipping label you should use to return the defective Product to EDCOR. In the event you do not inform EDCOR of the defect and obtain a shipping label from EDCOR, you will be responsible for any shipping and other costs associated in returning such defective Product to EDCOR.

 

Order Acceptance
BY PURCHASING PRODUCTS FROM EDCOR, YOU AGREE TO BE BOUND BY AND ACCEPT THESE TERMS. EDCOR ONLY ACCPETS THIS TERMS OF PURCHASE AND NO OTHER.

An order is not binding until it is accepted by EDCOR. For an order to be accepted by us, payment method must be received and approved.

Ordering
Once your order is placed with EDCOR, it will be shipped in a reasonable time. EDCOR will establish what a reasonable time for delivery is. If you order is needed to be fulfilled by a certain time, we recommend completing your order promptly. You should also allow extra time for custom products. If your order cannot be completed within the reasonable time EDCOR will try to contact you to inform you of the status. If you have any questions regarding delivery times, please contact us at sales@edcorusa.com.

Delivery
When order is ready for shipping, we will inspect it for accuracy and defects, then ship the order directly to the shipping address provided when you placed your order. You will be sent an email with tracking information, if you supplied an email address when you placed your order. If a package is returned to us undeliverable, you are responsible to pay the re-shipping and handling of the shipment. If your email address and/or shipping address changes, it is your responsibility to notify us.

Shipping and Handling
We ship to almost any address in the world. Carriers do not always deliver to select countries and certain products cannot be shipped to international destinations due to restrictions.

We ship packages via FedEx, UPS, United States Post Office, and ABF. Your package will be shipped using the most efficient and carrier to your address. Shipping and handling costs depend on the shipping method you choose (Standard, 2 day, next day, etc.), the weight of the items, n umber of boxes and the destination. Depending on your location, several shipping methods may be available. For merchandise shipping outside the continental U.S., our shipping and handling rates cover the cost to ship your order. It does not cover any VAT taxes, customs, or duty charges a country may impose on the receiver of the package. Legal title to purchased products passes from EDCOR to you upon shipment from our facility, and we are not responsible for any loss or damage that occurs during shipping

A signature is required for your package to be delivered if shipped by FedEx, UPS or ABF. Therefore we strongly recommend using a shipping address that has a receiving person to sign for the package. When the package leaves our shipping department, you will be emailed the carrier’s name, tracking number and the shipping date. To receive the package in a timely manner, we suggest using a work address or residence where someone can sign for the package.

Force Majeure
EDCOR shall not be liable for any delay or failure to perform any of our obligations to the extent such delay or failure is due to circumstances beyond our reasonable control, including but not limited to, fires, floods, explosions, accidents, acts of God, declared and undeclared wars or riots, strikes, lockouts or other concerted acts of workmen, acts of government, shortages of materials or any government act, omission, regulation, license, order or rule.

Limited Liability
All products that are ordered may be subject to delays in manufacturing, shipping or unavailability of materials. Our legal liability for non-delivery of these items by the shipment date, for whatever reason, is limited to a full refund of the price you paid for those items you paid for in advance.

Payment Method
The current payment methods available are: Company check; online from PayPal; credit or charge cards from Visa, MasterCard, American Express, Discover, and debit cards with the Visa or MasterCard logo. Orders are processed only after a billing address, or other billing information, has been verified. All payments must be in U.S. currency only.

Pricing
While EDCOR strives to provide accurate pricing information, pricing or typographical errors may occur. EDCOR will not confirm the price of an item until you place your order. In the event that an item is listed at an incorrect price, EDCOR has the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is priced incorrectly, we may, at our sole discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

Taxes
EDCOR does not charge sales tax for any products shipped outside the state of New Mexico. All orders shipping within New Mexico will be charged the appropriate state and local sales taxes. You are solely responsible for any use taxes due in connection with taxable products purchased. If the product is for resale you must provide a resale number at the time of purchase.

International Orders
Shipments to destinations outside of the United States may be subject to additional taxes and fees, including but not limited to customs fees, excise taxes, and import duties. You are responsible for paying all such additional charges. You are also responsible for ensuring that the products you ordered may be legally shipped into the destination country. We are not responsible for any shipments that are seized, confiscated or destroyed by government authorities in connection with an international shipment.

Content
EDCOR attempts to be as accurate as possible in its product descriptions; however, from time to time may make changes with or without notification. We do not warrant that product descriptions and other content of the Website are accurate, complete, reliable, current, or error-free. If you find a product is not as described, please contact us at sales@edcorusa.com.

Governing Law and Arbitration
These Terms shall be governed by the laws of the State of New Mexico law without regard to its conflicts of law provisions. All claims and controversies arising from or relating to these Terms shall be and conclusively resolved by arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association, and any judgment upon any award rendered by the arbitrators may be entered in any court having jurisdiction. All questions as to the meaning of these Terms or as to the arbitrability of any dispute under these Terms shall be resolved by the arbitrators and their decision shall be final and binding and not subject to judicial review. All arbitration proceedings shall be conducted in Eddy County, New Mexico. Costs of such arbitration proceedings shall be evenly split between EDCOR on the one hand, and the party or parties adverse to EDCOR on the other hand. You hereby irrevocably and unconditionally consent to the sole and exclusive jurisdiction of the courts of the State of New Mexico and of the United States of America located in the State of New Mexico for the enforcement of any arbitral award, waive any objection to the laying of venue of any such litigation in such court, and agree not to plead or claim in any such court that such litigation has been brought in any inconvenient forum.

Effective as of February 2th, 2009.