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International Shipping

Shipments to destinations outside of the United States may be subject to additional taxes and fees, including but not limited to customs fees, excise taxes, and import duties. You are responsible for paying all such additional charges. You are also responsible for ensuring that the products you ordered may be legally shipped into the destination country. We are not responsible for any shipments that are seized, confiscated or destroyed by government authorities in connection with an international shipment.

We ship to almost any address in the world. Carriers do not always deliver to select countries and certain products cannot be shipped to international destinations due to restrictions.

Most international sipment are shipped by the United State Post Office. Shipping and handling costs depend on the shipping method you choose (Standard, 2 day, next day, etc.), the weight of the items, number of boxes and the destination. Depending on your location, several shipping methods may be available. Our shipping and handling rates cover the cost to ship your order. It does not cover any VAT taxes, customs, or duty charges a country may impose on the receiver of the package. Legal title to purchased products passes from EDCOR to you upon shipment from our facility, and we are not responsible for any loss or damage that occurs during shipping.

You may request to have a custom carrier for your shipment or have your packages shipped using your carrier account. Please contact EDCOR to arrange the shipping specifications. Additional dacumentation fees may apply.

A signature is required for your package to be delivered if shipped by FedEx, UPS or LTL freight. Therefore we strongly recommend using a shipping address that has a receiving person to sign for the package. When the package leaves our shipping department, you will be emailed the carrier’s name, tracking number and the shipping date. To receive the package in a timely manner, we suggest using a work address or residence where someone can sign for the package.

EDCOR shall not be liable for any delay or failure to perform any of our obligations to the extent such delay or failure is due to circumstances beyond our reasonable control, including but not limited to, fires, floods, explosions, accidents, acts of God, declared and undeclared wars or riots, strikes, lockouts or other concerted acts of workmen, acts of government, shortages of materials or any government act, omission, regulation, license, order or rule.

All products that are ordered may be subject to delays in manufacturing, shipping or unavailability of materials. Our legal liability for non-delivery of these items by the shipment date, for whatever reason, is limited to a full refund of the price you paid for those items you paid for in advance

Do not refuse delivery or return product without contacting us first.

Effective as of November 1st, 2011.